Return Policy

Return Policies        

 

If you are not satisfied with your purchase, you may return it for a refund (excluding shipping and handling charges) within 14 days as long as the product has not been opened & it has not expired since being delivered. Only products that are returned in the exact condition they were delivered (new in sealed packaging with valid expiration date) are accepted in the event a return is requested. Items that would expire before reaching our possession in the event of a return are not accepted.

 

Return Rules:

 

Only products that are returned in the exact condition they were delivered (new in sealed packaging with valid expiration date) are accepted in the event a return is requested. Items that would expire before reaching our possession in the event of a return are not accepted.

 

If any of the above conditions are not met, SnacksUniverse.com reserves the right to refuse or return the item at the customers expense. In the case that an item which has a short expiration date is ordered by mistake, there is a 50% restocking fee on the item. We realize that many items will only have a few days to consume once they reach your door, if a mistake is made when ordering, we will share the cost of the item with you.

 

All returns must be accompanied by an RMA (Return Merchandise Authorization) number. Please note that an RMA number does not guarantee final disposition and all returns are subject to inspection. RMA numbers are provided by our staff.

 

-Return freight is the sole responsibility of the consumer.

-Shipping and handling fees are non refundable. (Including all refused and unaccepted packages).

-Refunds on returned items will be credited first to the original purchasing credit card or third party account such as PayPal or Google Checkout

 

Restocking Fees:

 

Restocking fee is only applied to items returned that were ordered by mistake, and have a short expiration date (7 days or less). Buyer will pay 50% restocking fee in the event of this.

 

Damaged or opened products that are returned will not be accepted and no refund will be given, nor will the items be shipped back.

 

We cannot accept returns on:

 

-Opened items

-Expired items

 

Items past our 14 day policy

 

Please Note: Once your return is received and inspected by our warehouse, we will process the return within 1-2 business days. Depending on your credit card company, it may take an additional 2-10 business day after your credit is applied for it to post to your account.